Privacy Policy

Privacy Policy for Senior Care Mission Texas

Introduction

Welcome to the online home of Senior Care Mission Texas (hereafter referred to as “we,” “us,” or “the Company”). We are committed to protecting your privacy and ensuring that your personal data is handled with utmost care. This comprehensive Privacy Policy explains our practices regarding the collection, use, and disclosure of information from users visiting and interacting with our website (https://senior-care-mission-texas.primarycareaid.com) and related services.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website and any subdomains or pages linked thereto.
  2. Mobile applications developed by us.
  3. Online services and tools provided through our platform.
  4. Interactions between users and our customer support channels.

Please note that this policy does not extend to external websites, applications, or services accessed through links on our platform. These third-party entities have their own privacy policies, which we encourage you to review before providing any personal information.

Processing Activities

This Privacy Policy is designed to cover various online interactions, including but not limited to:

  1. Using our applications and services as a registered user.
  2. Browsing or searching on our websites.
  3. Subscribing to newsletters, emails, or other communications from us.
  4. Making purchases through our e-commerce platform.
  5. Providing feedback or participating in surveys.
  6. Engaging with our social media pages and sharing content.

Collection of Personal Data

We collect a range of personal information to enhance your experience and improve our services. The types of data we gather include:

  1. Account Information: Details required to set up and maintain your user account, such as username, email address, and password.
  2. Payment Information: Credit or debit card details, billing addresses, and payment history for processing transactions.
  3. Financial Information: Banking information for direct deposits or other financial services we provide.
  4. Purchase Information: Product/service purchases made through our platform, including order history and preferences.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device to enhance app functionality.
  6. Location Data: Your geographical location data, obtained with your consent, for personalized services and marketing.
  7. Feedback and Reviews: Comments, suggestions, and reviews you submit to us.
  8. Social Media Information: Publicly available data from social media platforms when you interact with our content.
  9. Product Interaction Data: Details on how you use our products and services, including features accessed and usage patterns.

We collect this data through various methods: user input forms, online interactions, browser cookies, pixel tags, and third-party data providers.

Cookies

Cookies are small text files stored on your device to enhance your browsing experience. Our use of cookies includes:

  1. Strictly Necessary Cookies: These enable basic functions like login and navigation on our site.
  2. Preference Cookies: They remember settings you’ve chosen for a personalized experience.
  3. Analytics Cookies: Used by analytics providers to track website usage, collect statistics, and gain insights into user behavior.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Data Retention and Deletion

We adhere to data retention policies as required by applicable laws and for legitimate business purposes. The duration of data storage varies depending on the type of information:

  1. Account Information: Retained until your account is deactivated or closed.
  2. Payment Details: Securely stored for transaction history and fraud prevention, in compliance with PCI DSS standards.
  3. Purchase Data: Kept for billing purposes and to improve our services, usually up to 7 years after the last purchase.
  4. Location Data: Deleted once its purpose is fulfilled or when you opt-out of location services.
  5. Other Personal Data: Retained as per legal obligations or until the reason for collection is no longer relevant.

Once data is no longer required, we take reasonable steps to securely delete or anonymize it.

Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Demand the deletion of your data, subject to legal exceptions.
  4. Restriction: Limit our use of your data under certain circumstances.
  5. Portability: Receive your personal information in a structured, commonly used format.
  6. Objection: Object to the processing of your data for specific purposes.
  7. Non-Discrimination: Be free from unfair treatment due to exercising your privacy rights.

To exercise these rights or have any data-related inquiries, please contact our Privacy Team using the details provided below.

Changes to Privacy Policy

We may update this policy periodically to reflect changes in our practices or for legal reasons. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy regularly.

Contact Us

For any questions, concerns, or requests regarding privacy:

We appreciate your trust in us, and we are dedicated to maintaining the security and confidentiality of your personal information.